DOSSIER // SUPPORT-01AIRGAPPED SLA
Support Ticket Triage
Triages inbound support tickets, flags urgency, and drafts replies.
Human GateCommission (Rp7.5M)
Enterprise Systems Index · 5-Day Turnkey Sprints
120 Governed Operational Systems. Zero DIY Scripts.
Every blueprint below is deployed as a turnkey production pipeline with private tenant airgapping, custom qualification rubrics, and 14 days of dedicated SLA monitoring under mutual NDA. Fixed fee of Rp7.500.000 flat.
5-Day Turnkey Handover
100% Human Review Gatekeeper
Mutual NDA & 100% Code Ownership
DOSSIER // SUPPORT-02AIRGAPPED SLA
Urgent SLA Escalation Monitor
Flags high-priority tickets nearing SLA breach and notifies on-call leads.
Human GateCommission (Rp7.5M)
DOSSIER // SUPPORT-03AIRGAPPED SLA
Multi-Language Ticket Routing
Detects customer language and routes to multilingual support reps.
Human GateCommission (Rp7.5M)
DOSSIER // SUPPORT-04AIRGAPPED SLA
Negative CSAT Alert & Recovery
Catches 1-2 star CSAT surveys and triggers immediate recovery reach-out.
Human GateCommission (Rp7.5M)
DOSSIER // SUPPORT-05AIRGAPPED SLA
Recurring FAQ Auto-Drafter
Drafts answers to high-frequency queries like password resets and billing.
Human GateCommission (Rp7.5M)
DOSSIER // SUPPORT-06AIRGAPPED SLA
Bug Report Sanitizer
Converts user bug complaints into structured reproduction steps for engineers.
Human GateCommission (Rp7.5M)
DOSSIER // SUPPORT-07AIRGAPPED SLA
VIP Customer SLA Monitor
Provides white-glove routing and instant escalation for enterprise VIP accounts.
Human GateCommission (Rp7.5M)
DOSSIER // SUPPORT-08AIRGAPPED SLA
Refund Request Validator
Audits refund requests against terms of service and transaction timestamp.
Human GateCommission (Rp7.5M)
DOSSIER // SUPPORT-09AIRGAPPED SLA
Support Churn Sentiment Early Warning
Identifies severe customer frustration in ongoing ticket replies.
Human GateCommission (Rp7.5M)
DOSSIER // SUPPORT-10AIRGAPPED SLA
Knowledge Base Gap Identifier
Logs recurring questions that lack corresponding documentation articles.
Human GateCommission (Rp7.5M)