DOSSIER // SERVICES-01AIRGAPPED SLA
Field Service Request Triage
Screens inbound home service requests (HVAC, plumbing, electrical) and categorizes urgency.
Human GateCommission (Rp7.5M)
Enterprise Systems Index · 5-Day Turnkey Sprints
120 Governed Operational Systems. Zero DIY Scripts.
Every blueprint below is deployed as a turnkey production pipeline with private tenant airgapping, custom qualification rubrics, and 14 days of dedicated SLA monitoring under mutual NDA. Fixed fee of Rp7.500.000 flat.
5-Day Turnkey Handover
100% Human Review Gatekeeper
Mutual NDA & 100% Code Ownership
DOSSIER // SERVICES-02AIRGAPPED SLA
Technician Territory & Route Dispatch
Optimizes daily field technician visit routes by geographic proximity and tool inventory.
Human GateCommission (Rp7.5M)
DOSSIER // SERVICES-03AIRGAPPED SLA
Service Quotation & Parts Approval Gate
Requires customer sign-off on replacement parts and labor quotes before repairs begin.
Human GateCommission (Rp7.5M)
DOSSIER // SERVICES-04AIRGAPPED SLA
Job Completion Photo & Proof of Work Audit
Audits before/after photos and technician signatures before closing out service orders.
Human GateCommission (Rp7.5M)
DOSSIER // SERVICES-05AIRGAPPED SLA
Service Workmanship Warranty Claim Verifier
Validates warranty coverage for recurring issues within the 30-day workmanship guarantee window.
Human GateCommission (Rp7.5M)
DOSSIER // SERVICES-06AIRGAPPED SLA
Home Service Review & Rating Collector
Sends quick WhatsApp rating requests 2 hours post-service to collect technician feedback.
Human GateCommission (Rp7.5M)
DOSSIER // SERVICES-07AIRGAPPED SLA
Emergency Out-of-Hours Call Dispatcher
Routes urgent late-night emergency requests to on-call duty technicians.
Human GateCommission (Rp7.5M)
DOSSIER // SERVICES-08AIRGAPPED SLA
Field Spare-Parts Restock Reorder
Monitors technician van stock levels for critical parts and automates bulk supplier reorders.
Human GateCommission (Rp7.5M)
DOSSIER // SERVICES-09AIRGAPPED SLA
Annual Maintenance Contract (AMC) Renewal
Renews recurring annual preventive maintenance contracts for commercial properties and villas.
Human GateCommission (Rp7.5M)
DOSSIER // SERVICES-10AIRGAPPED SLA
Subcontractor Work Order Sign-Off
Audits subcontractor milestone completions and releases escrow milestone disbursements.
Human GateCommission (Rp7.5M)